Privacy Policy

Privacy Policy

Last updated: 25/04/24

1. Introduction

Welcome to YourMamaJourney ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourmamajourney.com], use our services, or make purchases from our store. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

Personal Information:

  • When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Device Information:

  • We collect information about the device you use to access our site, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Order Information:

  • We collect information related to your purchase history and any information you provide during checkout.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To fulfill your order: Processing payments, shipping, and providing you with invoices and/or order confirmations.
  • To communicate with you: Responding to your inquiries, sending order updates, and providing customer support.
  • To improve our services: Analyzing how our customers use our site to enhance our products and services.
  • For marketing purposes: Sending you information about our products, promotions, and updates, only if you have opted in to receive such communications.

4. Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: Shopify Privacy Policy.
  • We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

5. Behavioral Advertising

As described above, we use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

6. Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These include:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Security

We use a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at jade@yourmamajourney.com

YourMamaJourney